Work / Line Adherence

Line Adherence

An internal operational communication campaign developed for AOL to reinforce the importance of line adherence. Using a striking balance-scale metaphor, the creative visually connected reduced member wait times with increased MSI, turning a process-driven message into a simple and impactful piece of employee communication.

Client
AOL
Industry
Technology
Service
Campaign Design, Internal Communication Design, Creative Strategy
Collateral
Internal Awareness Creative, Corporate Communication, Poster